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Panther Knowledge Base

How do I resolve the "lookup update failed... failed to parse line" system error for my Greynoise enrichment provider in Panther?

QUESTION

I received a system error for my Greynoise enrichment provider mentioning that there was a parsing error while updating. How can I fix it?

lookup update failed for greynoise_noise_basic: upload failed for lookup xxx 
into <s3: xxx="" luts="" data="" greynoise_noise_basic="" 
xxx="" xxx="" lookup.jsonl.gz="">: failed to parse line xxx: {"payload":"xxx"}</s3:>

ANSWER

Make sure that your Panther instance is updated to version 1.84 or a newer version. If the issue still persists, please contact Panther Support.