How does Panther handle high availability?
The backups are stored in the same region, but separate from the Panther application. They are in an S3 bucket that is not controlled by the Panther application, and that the Panther application can’t interact with besides to backup logs there.
We backup customer log data, not customer configuration data. Those backups last at least a year in S3. Customer configuration data has 30 day point-in-time recovery from DynamoDB, so we can recover deleted data for up to 30 days. The log data backup is separate from Snowflake.
Customers who have a BI user created in Snowflake, and Snowflake Connected App deployments can still log in and view their data tables in Snowflake directly.