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Panther Knowledge Base

Error "input: server timeout: please try again" when trying to enable or update my Packs in Panther

QUESTION

When trying to enable or update my Packs in Panther the following error occurs:

{
    "errors": [
        {
            "message": "input: server timeout: please try again",
            "path": [
                "updateAnalysisPack"
            ],
            "extensions": {
                "reportable": false
            }
        }
    ],
    "data": null
}

ANSWER

To resolve this, simply refresh the page after the notification appears. It's important to note that this notification is only visual and does not actually affect the update or enable function. All actions are still performed successfully on the backend.

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