Why do I see a “ratelimited” error while onboarding Slack logs to Panther?
Issue
After you click Grant Access in Panther’s onboarding wizard while onboarding Slack audit logs, the following error appears:
Something went wrong when authorizing Panther monitoring.
Try going back to Panther monitoring and authorizing again. If problems persist, contact support for help.
Error details: ratelimited
Resolution
To resolve:
- In Slack, select the app you created for Panther monitoring.
- Go to Settings > Manage Distribution.
- Make sure that you have activated Public Distribution.
Cause
This error can occur if you do not activate Public Distribution for your Slack App.