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Panther Knowledge Base

Error "OrganizationDomain invalid, failed to satisfy the condition: tinesDomain" when trying to set up a Tines log source in Panther

Issue

When trying to set up a Tines log source in Panther the following error occurs:

Error:OrganizationDomain invalid, failed to satisfy the condition: tinesDomain

Resolution

To resolve this issue, ensure that:

  • Your Panther version is up to date.
  • Your Tines domain is correct and reachable.

If the error persists, contact our support team and provide them with your Tines domain.

Cause

This issue occurs when the Tines domain validation fails either because it is not reachable or the extension is not currently supported.