Skip to main content
Panther Knowledge Base

Why is my HTTP log source receiving a "s3manager download failed" error?

QUESTION

Why is my HTTP log source receiving a "s3manager download failed" error? The full error looks like:

"error": "s3manager download failed: AccessDenied: Access Denied\n\tstatus code: 403

ANSWER

This error can arise when the size of the S3 object is larger than the maximum payload size Panther accepts. Verify that the payload size meets the size requirements.