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Can Panther trigger a custom webhook or API when an alert is marked as resolved?

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QUESTION

Can Panther trigger a custom webhook or API when an alert is marked as resolved?

ANSWER

Today, Panther can trigger external workflows in Slack, Asana, and Jira, but not custom webhooks or API calls. If you are interested in support of this feature, please contact Panther Support to put in a request.

In the meantime, the following workaround could be developed with some custom resources outside of Panther.

  • Query the status of all recent alerts (and you can decide how "recent") and automate this API request,
  • Keep track of which alerts are resolved and which ones are not, and
  • Ignore unresolved alerts that are older than a certain date, or otherwise account for an ever-growing amount of alerts.