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Panther Knowledge Base

Why is my Jira alert destination failing with the error "basic authentication with passwords is deprecated"?

Issue

I have created a Jira alert destination, but my alert deliveries fail with the error message:

Basic authentication with passwords is deprecated.  For more information, see: https://developer.atlassian.com/cloud/confluence/deprecation-notice-basic-auth/

Resolution

Please re-enter your API token in the log source configuration and try sending a test alert. Please also verify that the API token is an individual token, unique to the Jira/Panther client, and not an organization-wide token.

Cause

This issue is typically caused by an invalid API token.