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Panther Knowledge Base

What information syncs from Panther to my Jira alert destination?

QUESTION

After I configure Jira as an alert destination, what information syncs from Panther to Jira? Can I create a Jira issue directly from Panther?

ANSWER

When an alert is forwarded to a Jira destination, a task, bug, or story is generated and assigned. You can configure the issue type when you configure the alert destination in Panther.

When the status, assignee, or comment on a Panther alert is updated in the Panther Console or via the Panther API, those fields on the corresponding Jira issue are also updated.