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What information syncs from Panther to my Jira alert destination?

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QUESTION

After I configure Jira as an alert destination, what information syncs from Panther to Jira? Can I create a Jira issue directly from Panther?

ANSWER

Panther offers both one-way and two-way sync for Jira.

  • One-way sync: When the status or assignee is updated or a comment is created on a Panther alert, the same change in status, assignee, or comment is made on the corresponding Jira issue.

  • Two-way sync: In addition to the one-way sync functionality, when the status or assignee is updated or a comment is created or updated on a Jira issue that was created by a Panther alert, the same change in status, assignee, or comment is made on the corresponding Panther alert.

See Panther's Jira Destination documentation for instructions on setting this up.