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Panther Knowledge Base

Why can't I set my matched alerts to Resolved in Panther?

QUESTION

When I apply a search filter to my alerts and click Select all Alerts that match this search, the alerts status is defaulted to Resolved but nothing happens. Why can't I set my matched alerts to Resolved?

ANSWER

This issue is caused by a bug. Panther's engineering team is aware of the issue and working on a permanent resolution.

In the meantime, there are two workarounds available:

  • When selecting Select all Alerts that match this search, scroll down to the bottom of the page until more alerts begin to load. Once you scroll back up, you'll be able to Select All again and set the status to Resolved.
  • Set the alert statuses programmatically via Panther API.