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How do I tag Slack users with Slackbot Alerts from Panther?

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QUESTION

How do I tag Slack users with Slackbot Alerts from Panther?

ANSWER

To tag a Slack user using Panther's Slackbot, you can enter their member ID in either the alert_context function or the runbook field. It's essential to ensure that you're using the member ID format (<@U123456>) instead of the Slack username format (<@user>). When entering the member ID, make sure to enclose it within angle brackets (<>).

 

To find your Slack member ID:

  1. Click your profile picture in the top right corner of Slack.
  2. Click Profile.
  3. Click the vertical 3-dots icon.
  4. Click Copy member ID. 

 

Alternatively, you can tag a Slack team or subteam:

  • To tag a Slack team, use this format: <@teamID>. For example, <@T012ABCDEFG>.
  • To tag a Slack subteam, use this format: <!subteam^ID>. For example, <!subteam^S012ABCDEFG>.