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Panther Knowledge Base

How can I retry an alert delivery if it failed?

QUESTION

My alert destination was down temporarily, so my alerts failed to be delivered, but I still see the alerts in Panther. How can I tell Panther to resend the alert to my alert destination now that it's back up?

ANSWER

The Panther Console has a mechanism built in to allow retrying failed alert deliveries. To retry sending an alert, do the following:

  1. In the left-side navigation of the Panther Console, click Alerts.
  2. Locate your alert on the page and click alert title to open it.
  3. At the bottom of the Details tab, click Show History. This will display a history of alert deliveries, and you can click the refresh symbol to retry the alert delivery for each destination. 

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