How can I resend an alert or retry an alert delivery if it failed?
QUESTION
I see the error "alert delivery failed" for my destination in Panther. I still see the alerts in Panther. How can I tell Panther to resend the alert to my alert destination now that it's back up?
If my alert was successfully delivered, can I trigger it to be sent again?
ANSWER
Alerts that successfully delivered
Once an alert has been triggered and successfully delivered, it cannot be resent. To create a new alert, you must manually trigger the detection again.
Alerts that failed to deliver
The Panther Console has a mechanism built in to allow retrying failed alert deliveries. To retry sending an alert, do the following:
- In the left-side navigation of the Panther Console, click Alerts.
- Locate your alert on the page and click the alert title to open it.
- At the bottom of the Details tab, click Show History. This will display a history of alert deliveries, and you can click the refresh symbol to retry the alert delivery for each destination.
Note: Currently, Panther does not have the ability to automatically resend the alerts, and there is no way to manually resend the alerts in bulk.